Accessibility Statement for Innovative Foodservice Group

Innovative Foodservice Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Innovative Foodservice Group takes the following measures to ensure accessibility of Innovative Foodservice Group:
- Include accessibility throughout our internal policies.
- Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Innovative Foodservice Group is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data.

Feedback

We welcome your feedback on the accessibility of Innovative Foodservice Group. Please let us know if you encounter accessibility barriers on Innovative Foodservice Group:
- Phone: 800-226-9645
- E-mail: customerservice@the-ifg.com
- Visitor address: 11101 North 46th Street, Tampa, FL 33617 We try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

Innovative Foodservice Group is designed to be compatible with the following assistive technologies:
- Chrome
- Safari

Technical specifications

Accessibility of Innovative Foodservice Group relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Innovative Foodservice Group, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Innovative Foodservice Group:

  • Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 5 business days. Please email customerservice@the-ifg.com if you encounter an issue.

  • Archived Documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. because . We convert documents to new formats upon request within 5 business days. Please email customerservice@the-ifg.com if you encounter an issue.

Assessment approach

Innovative Foodservice Group assessed the accessibility of Innovative Foodservice Group by the following approaches:
- Self-evaluation
- External evaluation

This statement was created on 23 July 2021 using the W3C Accessibility Statement Generator Tool.